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New Analytics Help Center

Monday 18 April 2011 | 11:34

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This is part of our series of posts highlighting the new Google Analytics. The new version of Google Analytics is currently available in beta to a number of Analytics users. We’ll be giving access to even more users soon. Sign up for early access. And follow Google Analytics on Twitter for the latest updates.

We recently announced the new version of Google Analytics. If you’re one of the early users, you may have noticed that there is also a new help center dedicated to this latest version. You can get to the new help center via the Help links that appear throughout the user interface. But, regardless of whether you’re already using the new version, you’ll find the new help center at http://www.google.com/support/analyticshelp/.

In addition to addressing features for the new version (see “What’s New”), we’ve redesigned the Help Center completely. For this launch, we have:
  • organized the help center into five topics, each addressing a key usage need,
  • improved the organization of all topics, and
  • reduced content duplication.
You can compare our new Help Center to the older version at http://www.google.com/support/analytics. Please post a comment to let us know what you think. We’d love to hear your thoughts and suggestions.

Also, look for a survey in a few weeks. We’ll be actively gathering your input on this Help Center in preparation for the next round of improvements.

Patricia Boswell, on behalf of the Analytics Education Team.

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